RVR-VM-300

1. Issue Summary

   • Error Code: RVR-VM-300
   • Data Connector: Verta Media
   • Error Description: "Get column mappings error."

   This error message suggests that there is an issue with retrieving or setting up the column mappings for a data connector, in this case, Verta Media. Column mappings are critical because they define how data from the source is arranged and translated to the target database.

2. Action Steps:

   • Check Column Mapping Configuration: Ensure that all the necessary columns from the Verta Media data source are correctly mapped to your target schema. Pay particular attention to whether any new columns have been added or if there have been schema changes that need addressing.

   • Evaluate Data Types: Confirm that there are no data type mismatches between the source and target columns. It's possible that the error is due to an unexpected data type that Rivery is unable to map automatically.

   • Review Schema for Updates: If there have been recent updates to the Verta Media schema, ensure that these are reflected in the Rivery platform. Reload or refresh your metadata to update the schema mappings.

   • Examine River Settings: Check your river settings to ensure the configurations such as 'Auto Mapping' are set correctly. Incorrect settings could result in improper mapping.

   • Test Connection and Configuration: Make sure the connection to Verta Media is active and correctly configured. You can test this from the Rivery interface to ensure there’s a stable link between Rivery and Verta Media.

3. External References:

   • For detailed instructions on setting up column mappings, refer to Rivery's Documentation.
   • For specific guidelines on integration with Verta Media, check any specific documentation provided by Verta Media or Rivery's support pages relevant to your workflow.

If the issue persists or you need further assistance, please open a ticket with Rivery support.