RVR-VM-300

Issue Summary

• You are encountering an error with the code "RVR-VM-300" related to the "Get column mappings error" specifically when using the Verta Media data connector. This error typically indicates that there might be an issue with how column mappings are configured or retrieved within your Rivery setup. Initial diagnosis suggests that the issue could be due to missing or incorrectly configured mappings that are needed for data integration.

Action Steps

1. Check Column Mappings:

   • Navigate to the column mapping section within your Rivery console for the specific river utilizing the Verta Media connector.
   • Ensure all required columns are appropriately mapped and that no columns have invalid characters or unsupported data types.

2. Validate Data Types:

   • Confirm that the data types used in your mappings conform to the supported Rivery types. If necessary, adjust any column types that might cause conflicts or errors.

3. Review Documentation:

   • Cross-reference the Rivery documentation for specific instructions on how Verta Media integrations should be configured and ensure all settings align with those best practices.

4. Rerun Auto-Mapping:

   • Utilize Rivery's auto-mapping feature to regenerate the column mappings. This can correct issues where columns have changed or were initially mapped incorrectly.

5. Check for Recent Changes:

   • If this error started recently, review any changes made to the River, including schema changes or updates in the Verta Media system, that may not have been reflected in the current mappings.

6. Documentation Review:

   • As a further guide, consult the Rivery support documentation here for troubleshooting Verta Media specific integrations or similar issues with other connectors.

External References

• Rivery general support articles can be found at Rivery Documentation. Please review data connectors and column mapping sections for additional guidance.

If the issue persists or you need further assistance, please open a ticket with Rivery support.