RVR-YR-001

1. Issue Summary

   • The error "REQUEST_ERROR Error Code: RVR-YR-001" commonly occurs with the YouTube Reporting data connector in Rivery. This error typically suggests that there is a problem with how the request is being made to the YouTube Reporting API. It could be caused by multiple factors such as network connectivity issues, incorrect configuration, or API limitations and quotas being exceeded.

2. Action Steps:

   • Verify Configuration: Ensure that the credentials and settings for the YouTube Reporting data connector are correct. Double-check the API key, client ID, and any other configuration settings related to the YouTube API.
   • Check Quotas and Limits: The error might be due to exceeding API request limits. You can refer to Google's documentation on API quotas to ensure you are within limits: Google Analytics Reporting API: Quotas & Limits.
   • Review Logs: Check the logs in Rivery for any additional error messages or details that might give more context on what part of the connector setup is failing.
   • Retry Mechanism: Implement a retry mechanism for API requests if temporary issues (such as network disruptions) are common.
   • Wait for Data Availability: Sometimes, YouTube might take up to 24 hours to generate report data. Ensure that there is no "No Data Return" scenario due to time-related constraints【4:15†source】.

3. External References:

   • For more information, you may want to review the YouTube Reporting API documentation.
   • Additional guidance on setting up YouTube data sources in Rivery can be found in their documentation at Rivery YouTube Integration.

If the issue persists or you need further assistance, please open a ticket with Rivery support.