RVR-YTP-100

1. Issue Summary

   • The error code RVR-YTP-100 with the message "No data for mapping" indicates that the Yotpo connector in Rivery did not find any data available to map, causing the process to fail. This issue typically arises when there is a misconfiguration in the data selection, such as incorrect filters or missing parameters that result in an empty dataset. It's essential to ensure the data source configuration is correctly set and that data exists for the specified parameters or date range.

2. Action Steps:

   • Verify Source Configuration: Ensure that your Yotpo connection in Rivery is correctly set up. Confirm that the correct report and data fields are selected.
   • Check Data Availability: Go to the Yotpo analytics section and verify that there is indeed data available for the period and filters you've specified in your Rivery river configuration.
   • Adjust Data Filters: Modify or remove filters in your Yotpo data selection settings within Rivery to broaden the criteria. This might require expanding the date range or removing restrictive conditions that lead to no data being returned.
   • Review Connection Method: If using specific endpoints such as reviews, orders, etc., double-check that these endpoints are fully operational and accessible from Rivery, with all permissions correctly configured.

3. External References:

   • You can find more details on setting up and using the Yotpo connector in Rivery in their official documentation: Rivery Yotpo Connection.

If the issue persists or you need further assistance, please open a ticket with Rivery support.