RVR-YTP-300

1. Issue Summary

   • The error code RVR-YTP-300 indicates an "Invalid date range selected" issue when using the Yotpo Data Connector in Rivery. This typically occurs when the specified date range is not properly configured according to the Rivery platform's requirements or the API limitations of Yotpo. According to the documentation, data range selection involves specifying a start date and optionally an end date. If only a start date is provided, data will be pulled up to the current date of the river's run.

2. Action Steps:

   • Verify the date range configuration:
     • Ensure a valid start date is set. Make sure it complies with any Yotpo-specific requirements or limitations.
     • If an end date is provided, confirm it is later than or equal to the start date.
     • Adjust the time period to fit within the allowable range specified by Yotpo’s API.
   • Consider leaving the end date empty to allow the river to pull data up to the current date and time of the river's execution, this is a valid option in Rivery.
   • Check the timezone offset if data runs are not aligned with expected results, as incorrect timezone settings could cause data range errors.
   • Utilize the "Last Days Back For Each Run" feature if pulling historical data relative to a start date.

3. External References:

   • For more details on how to configure date ranges and other parameters with Yotpo or any other connector within Rivery, consult Rivery’s official documentation: Rivery Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.