RVR-YTP-403

1. Issue Summary

   • The error code "RVR-YTP-403" with the data connector Yotpo signifies "Insufficient permissions." This means the necessary permissions to access the Yotpo API are missing or incorrectly configured.
   • This issue is common when your API credentials, such as the API key and Secret key, do not have the appropriate permissions set in your Yotpo account.

2. Action Steps:

   • Verify API Credentials: Ensure the API Key and Secret Key used in the Rivery connection to Yotpo are correct. You can find these credentials in your Yotpo account under Account Settings > Store tab > API Credentials.
   • Ensure Proper Account Permissions: Make sure you're logged in to Yotpo as an Admin user, as only Admin users have access to view and provide API secrets.
   • Re-authenticate the Connection: Sometimes, simply re-authenticating your connection in Rivery can resolve permission issues.
   • Check Specific API Permissions: Ensure that the necessary permissions/scopes have been set up for your API key within Yotpo to allow the operations you are attempting to perform.

3. External References:

   • For additional information about setting up Yotpo permissions and connecting with Rivery, you can visit the Rivery Documentation on Yotpo and Yotpo Documentation for managing API keys.

If the issue persists or you need further assistance, please open a ticket with Rivery support.