RVR-YTP-422

1. Issue Summary

   • You're encountering an "Insufficient permissions" error with the error code RVR-YTP-422 when using the Yotpo data connector on Rivery. This error typically indicates that the credentials provided do not have the necessary permissions to access the requested API or data resources within Yotpo.

2. Initial Diagnosis

   • This issue often arises when using incorrect API credentials, particularly if the credentials are not assigned the necessary access rights within Yotpo. According to the Rivery documentation, two critical keys are needed: the API Key (also known as the App Key or Client ID) and the Secret Key (or Client Secret). These keys should be generated and provided to an administrator within Yotpo, and only administrators can access the Secret Key.

3. Action Steps:

   • Verify that the API Key and Secret Key used in the Rivery connection setup are correct and belong to a Yotpo administrator account.
   • Confirm that these credentials have the necessary permissions to access Yotpo's data endpoints as required by your Rivery task. This can sometimes require updating permission settings within Yotpo.
   • Reauthenticate the Yotpo connection in Rivery using these verified credentials, and test the connection to ensure all permissions are correctly configured.

4. External References:

   • For further information regarding Yotpo permissions and credentials, refer to the official Yotpo documentation, and for additional troubleshooting on Rivery-Yotpo integrations, the Rivery documentation can offer detailed setup instructions Rivery Yotpo Connection Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.