RVR-YTP-550

1. Issue Summary

   • The error code "RVR-YTP-550" indicates a request failure when using the Yotpo data connector on Rivery. This suggests that there may be an issue with how the Yotpo connection is set up or how requests are being sent to Yotpo's API.

2. Action Steps:

   • Verify Yotpo Credentials: Ensure that the API key and secret key are correct. You can find these in your Yotpo account settings under the "Store" tab in the API Credentials section.
   • Test the Connection: In the Rivery Console, navigate to Connections. Check if your Yotpo connection can be tested successfully with the credentials you provided.
   • Review API Usage and Limits: Ensure you are not breaching Yotpo's API limits or other restrictions that might cause requests to fail. This might involve checking if you're hitting any rate limits imposed by Yotpo.
   • Check for Updates: Make sure that there are no changes in Yotpo's API policies or Rivery's handling of Yotpo that require an update or adjustment in your configuration.

3. External References:

   • For more details on configuring and troubleshooting connections in Yotpo, refer to the Rivery documentation.
   • Explore Yotpo's own API documentation to ensure adherence to any additional requirements or limitations that may affect request success.

If the issue persists or you need further assistance, please open a ticket with Rivery support.