RVR-YTP-552

1. Issue Summary

   • You have encountered the error "Bad requestError Code: RVR-YTP-552" when using the Yotpo data connector in Rivery. This typically indicates a problem with the request being sent to the Yotpo API. It's likely due to improper configuration or incorrect parameters being sent with the API request. This code suggests that the request is not leveraging the correct endpoint or format as expected by Yotpo's API.

2. Action Steps:

   • Verify Connection Settings: Ensure that your Yotpo connection in Rivery is correctly configured. This includes verifying the API key and ensuring all required fields are correctly populated.
   • Check API Documentation: Refer to the Yotpo API documentation to ensure that the request parameters match the required specifications. It's essential that parameter names and acceptable values strictly follow Yotpo's API expectations.
   • Review Any Recent Changes: If the error began following changes to the Yotpo APIs or your Rivery configuration, review these changes to ensure they did not introduce errors.
   • Test Connectivity: Use a tool like Postman to directly test Yotpo API calls with the same credentials and parameters to isolate if the problem is with Rivery or the request setup.
   • Logs and Error Messages: Check for detailed logs in Rivery that might give a more specific error message or hint towards which part of the request is incorrect.

3. External References:

   • Yotpo API Documentation for ensuring correct API use.
   • Rivery Documentation for Yotpo Integration.

If the issue persists or you need further assistance, please open a ticket with Rivery support.