RVR-YTP-554

1. Issue Summary

   • The error code RVR-YTP-554 in the Yotpo data connector on Rivery indicates an "Invalid response" during the data fetching process. This generally implies that the server from which data is being requested did not return a valid or expected response format. This may be due to several factors such as incorrect API keys, misconfigured endpoints, or issues with how data requests are structured.

2. Action Steps:

   • Verify API Keys and Credentials: Make sure that the API keys and credentials used for connecting to Yotpo are correct and have not expired.
   • Check Endpoint Configuration: Confirm that the endpoint URLs and any parameters in your Rivery setup match those expected by Yotpo's API.
   • Inspect Request Structure: Ensure that the requests being sent to Yotpo are correctly structured according to their API documentation. You may refer to official Rivery documentation for guidance on correctly formatting API requests .
   • Review Yotpo API Documentation: Yotpo may have specific requirements for request headers or payloads that need to be met. Reviewing their developer documentation could reveal necessary adjustments in your request settings.
   • Consider Re-initialization: If you have recently changed your Yotpo configurations or the structure of your data tables, try re-initializing your table or data source settings in Rivery.

3. External References:

   • Yotpo API Documentation
   • Rivery Documentation on Yotpo Connector

If the issue persists or you need further assistance, please open a ticket with Rivery support.