RVR-YTP-555

Issue Summary

• The error code RVR-YTP-555 indicates a "Missing token" issue with the Yotpo data connector in Rivery. This error typically arises when the required authentication credentials, particularly the API Key and Secret Key, are missing or not properly configured in the Yotpo connection settings within Rivery.

Action Steps:

• Check Yotpo Credentials:

  • Ensure that you have access to your Yotpo account's API credentials. These will include an API Key (also known as App Key) and a Secret Key (also referred to as API Secret).
  • Follow these steps to retrieve your API credentials if you need assistance:
    1. Log into your Yotpo account.
    2. Navigate to the user menu in the top right corner and select "Account Settings".
    3. Go to the "Store" tab and locate your API credentials at the bottom.

• Configure Rivery Connection:

  • In the Rivery Console, navigate to the Connections section and select Yotpo from the list.
  • Enter the API Key and Secret Key you obtained from your Yotpo account.
  • Save the configuration and test the connection to ensure everything is working correctly.

External References:

• For a detailed guide on setting up the Yotpo connection in Rivery, visit: Rivery Yotpo Connection.
• If the issue persists or you need further assistance, please open a ticket with Rivery support.