RVR-YTP-556

1. Issue Summary

   • The error code RVR-YTP-556 for the Yotpo data connector typically indicates a "Resource not found" issue. This is often due to incorrect API credentials or a misconfigured connection between Yotpo and Rivery. The resource being queried may not exist, or the endpoint being called might have been removed or renamed in Yotpo.

2. Action Steps:

   • Verify API Credentials: Double-check that the API Key and Secret Key used for authentication in Rivery are correct and not expired. Ensure they have the necessary permissions to access the resources you're trying to retrieve.
   • Confirm Endpoint and API Version: Verify that the endpoint you're trying to reach still exists and that you're using the correct API version. Sometimes, APIs might be updated, and endpoints could be deprecated.
   • Check Resource Existence: Ensure that the specific resources (products, reviews, etc.) you are trying to access within Yotpo exist and are accessible. It could be that the product ID or review is not available or incorrectly specified.
   • Review Connection Configuration: Revisit the connection setup steps in Rivery for Yotpo to ensure all steps were followed correctly, including setting up any necessary API keys or other authentication tokens.

3. External References:

   • Rivery Yotpo Connection Guide: Rivery Documentation on Yotpo

If the issue persists or you need further assistance, please open a ticket with Rivery support.