Google Ad Manager Troubleshooting

Why can't I see some of my saved queries?

First, please follow these steps after each step try to pull the saved queries again and see if the issue is fixed:

1. Refresh the Rivery page in your browser

2. Make sure the connection passes the test connection method successfully

3. Make sure that the user who authenticated with Rivery (in the connection) has permissions to the saved queries in the Google Ad Manager console

4. Re authenticate the connection in Rivery and verify that the new connection passed the test connection method.

Still can't see some of the saved queries?

Certain reporting features aren't available in the API. This includes columns, dimension attributes, dimensions, and date range types. We don't return Non compatible queries and that is why you don't see them in the UI.

A good indication to what data is API compatible can be derived by emulating the saved query in the river by creating a new report.

If you can't find the information (dimension, metric, date range type etc') in the River it is probably not valid for the API.

For incompatible date range types, you can save the query with a supported type to make it retrievable, then alter the query to meet your desired fixed date range.