Customer Gauge Walkthrough
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Customer Gauge Walkthrough

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  • Customer Gauge Connection

Customer Gauge reports:

There are two types of reports available in Customer Gauge:

  • time-dependent reports - e.g. Bounce, Response, Transactions.
  • time-independent reports - e.g. Hierarchy.

Time-Dependent Reports

The time-dependent report includes all reports except Hierarchy.
Select a time period:
Time-dependent reports support two kinds of time-period:

  1. Date Range -
  • Pulls data in the date range between the start and end date provided, including the end date.

  • You must select a start date.

  • Leaving the end date empty will pull data according to the current time of the river's run.

  • Select a timezone offset to send dates considering the offset.

  • Use the "Last Days Back For Each Run" to expend the start date and pull data a given number of days back before the chosen start date.

    Customer Gauge Walkthrough-mceclip0

In the example above, the river will run with a date range between "01/01/2020 00:00" and "14/01/2020 00:00".

  1. Predefined date - A date range defined by Rivery:
  • Day - Yesterday.
  • Week (From Monday to Sunday) - Week to date, Previous week, Previous week to date.
  • Month - Month to date, Previous month, Previous month to date.
  • Year - Year to date.

Time Independent reports

The time-dependent report includes the report Hierarchy.

Additional fields

There are additional dimensions to choose from in some of the reports to allow for additional data filtering, such as the report non-repsonse which has the field "status". These fields are optional. Leaving them empty means all the data (with respect to that field) will be returned. The fields are:

  • Status
  • Show for
  • workflow

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